Sales & Account Manager

The Company
Our Client provides extra tuition classes in the form of Saturday schools, small group revision courses (during school holidays) and other out-of-school tuition related services. They help improve performance and subsequently examination grades in key subjects at A2, AS, GCSE & KS3 Level. Teaching is delivered by experienced and professional tutors who are committed to helping young people achieve and realise their dreams. They go as far as ‘guaranteeing’ their results too, through their ‘money back refund scheme’.

The Role
Primarily, your role will be to follow up on prospective parents and convert them into paying customers by making an immediate sale or by booking consultation appointments or meetings. You will be doing this mainly over the telephone but you will also be expected to follow up by e-mails and letters. This position does not include cold calling as our Client works on well trusted and established databases, of both old and new clients (parents and students who have previously had contact to express interest). You will be working 4-5 days per week, including most Saturdays during school term time. Our Client is flexible to negotiate days of work, subject to Candidate requirements.

The Candidate
We are looking for a very ambitious high calibre sales individual who intends to move rapidly into managing a sales team. This application is open to all age groups and the successful candidate will be considered to rise to the position of a sales manager in the near future, subject to performance. We are looking for a methodical and well-organised individual with excellent communication skills. Strong English language, both written and oral, is a MUST. The Company will only employ Candidates whose references can be verified and validated.

Key Responsibilities

• Expected to make between 30 and 50 telephone calls each day, subject to quality of calls
• Access to both new and dormant leads
• Understand and be able to deliver details of the Company’s educational packages in a clear and concise manner
• Liaising with and relate to the prospective Clients who are parents of potential pupils
• Handle incoming enquiries from interested Customers
• Primary role will be to respond to new enquiries and to ‘warm up’ dormant leads
• Coherently manage prospects in an organised and efficient manner
• Hit targets and assist the Company with its growth targets

Knowledge, Experience & Attributes

• An intelligent person with a lot of drive and energy (this application is open to all age groups)
• Someone who is determined and has the skills to present, inform, persuade and convert prospective parents into buying customers
• A problem solver who thrives on taking responsibility and thinking on their feet
• A high achiever with a proven track record of selling and selling well, will be advantageous but not essential
• Excellent attention to detail
• Strong English language (both written and oral), is essential
• Knowledge of computers and the internet
• Microsoft Packages (Outlook, Word & Excel) are essential

Summary

• Role Type: Permanent
• Start Date: Immediate
• Basic Salary: £25,000
• Commission: Yes
• OTE: £35,000
• Bonus: Discretionary (Yearly)
• Other Benefits: Statutory Pension
• Location: Head Office - London, SE10
• Department: Sales & Account Management
• Reports To: Directors & Management